How E-Mail address policies are managed in an Exchange Server 2007 organization

E-mail address policies which were known as Recipient Policies back
in Exchange 2000 and 2003, define the proxy addresses that are stamped
onto recipient objects in the Exchange 2007 organization. E-mail
address policies are added on an organization level meaning they apply
to the whole Exchange 2007 organization. With Exchange 2007, the
recipient policies have been split in two: Accepted Domains and E-mail
Address Policies.

Those of you with Exchange 2000 and/or 2003 experience know that
recipient policies also controlled which SMTP namespaces were accepted
by the Exchange organization. Some of you probably wonder why these two
features were split in Exchange 2007. There were three primary reasons
why the Exchange Product group made the split. First, if a domain was
specified for an e-mail address recipient policy, but wasn’t configured
as the authoritative domain, the e-mail sent to the recipients with
e-mail addresses defined by the policy would not be routed within the
Exchange organization for this domain. Even though this is an invalid
scenario, the Exchange 2000 and 2003 System Manager allowed this type
of configuration. Secondly, the authoritative domain concept was hidden
under the e-mail address recipient policy GUI, which wasn’t very
intuitive for administrators. Lastly, relay domains were controlled via
the SMTP connector’s GUI, allocated in a completely different location
from where the authoritative domains (Recipient Policies) were

The separation of Accepted Domain and E-mail Address Policies are
not the only design change that has been made in Exchange 2007. The
infamous Recipient Update Service (RUS), which most of us know from
Exchange 2000 and 2003, is also no longer part of the Exchange 2007
product. RUS was responsible for stamping E-mail addresses on AD
objects, in addition to address list membership, along with a few other
things, it didn’t always work as expected and was very difficult to
troubleshoot when it acted up. With Exchange 2007, the RUS (and thereby
the asynchronous behavior used to provision objects) has been replaced
by a new synchronous process (EmailAddressPolicy cmdlet),
used to stamp E-mail addresses onto objects immediately! Yes, you no
longer have to wait for several minutes to see email addresses on your
objects as was often the case with the antiquated RUS.

For a detailed explanation about the removal of RUS, read the following post on the MS Exchange Team blog.

Accepted Domains

Before you can begin creating a new E-mail Address Policy, you must
first add the respective domain name under the Accepted Domains tab.
Under the Accepted Domains tab, we specify the SMTP domains for which
our Exchange 2007 organization should either be authoritative, relay to
an e-mail server in another Active directory Forest within the
organization, or relay to an e-mail server outside the respective
Exchange organization. The difference between internal and external
relayed domains is that internal relaying simply sends the e-mail
messages directly to the e-mail server in the organization. Messages
sent to an external relayed domain will first be delivered to the Edge
Transport server in the perimeter network, and from there be routed to
the respective external e-mail server on the Internet.

When the first Hub Transport server is deployed in the Exchange 2007
organization, the domain name of the Active Directory Forest root
domain is configured as an authoritative domain by default. Since the
Hub Transport server used as an example throughout this article has
been installed into an Active Directory Forest named, this domain name is the authoritative domain for this Exchange 2007 organization by default (Figure 1).
Since we use a split-DNS setup, where the internal and external domain
names match, we don’t need to do any configuration changes after the
Hub Transport server has been deployed. Many organizations use an
internal domain name that differs from the external domain name, which
among other things are used for inbound mail. For example, it’s common
to use a domain.local domain internally. If this is the case in
your organization, you must manually create an accepted domain matching
your external domain name.

Figure 1: Property page for an Accepted Domain

Creating a new Accepted Domain

Creating a new accepted domain is a straightforward task. You simply click New Accepted Domain
in the Action pane. In the New Accepted Domain wizard, enter a name for
the accepted domain entry and the domain for which you want to receive

Any accepted domain which is added under the
Accepted Domains tab can be linked to an E-mail Address Policy (EAP),
such that it will generate recipient e-mail addresses for the accepted
domain. As a matter of fact, every EAP must link to an accepted domain,
such that e-mail messages sent to e-mail address specified in an EAP
are allowed to be routed by the Hub Transport servers in the
organization. You’ll see what I mean when we cover E-mail Address
Policies later in the article.

As we already talked about, the Hub Transport server can handle
messages for a particular domain in several different ways (shown in Figure 2). Choose the desired option and click New and then Finish.

Figure 2: New Accepted Domain Wizard

If you’d rather create an Accepted Domain entry using the Exchange Management Shell, you can do so using the New-AcceptedDomain cmdlet. For example, to create an accepted domain entry similar to the one we created in Figure 2, you would need to run the following command:

New-AcceptedDomain –Name “Exchange-faq” –DomainName “” –DomainType “Authoritative”

As you can see in Figure 3,
we have several E-mail Address Policies in our Exchange 2007
organization, listed in prioritized order (the lower the number, the
higher the priority) as was also the case in Exchange 2000 and 2003. If
you want to move a particular policy up the list, highlight the policy
and click Change Priority in the Action pane. You must have at
least two EAPs aside from the default in order to see the Change
Priority Action pane option

Figure 3:
Prioritized List of the E-Mail Address Policies in the organization

Creating a new E-mail Address Policy

Creating a new E-mail address policy is a straightforward task,
although much different from Exchange 2000 and 2003. In order to do so,
click New E-mail Address Policy in the Action pane. On the Introduction page of the New E-Mail Address Policy wizard, enter a name for the new policy, and then specify what type of recipients should be included (Figure 4) and then click Next.

Figure 4: The New E-Mail Address Policy Page

You can now be a bit more selective when defining your target group
by using the filter and selecting one or more conditions as shown in Figure 5. When you have configured any conditions you want applied to the policy, click Next.

Figure 5: The New E-Mail Address Wizard Conditions Page

Now click Add and select the E-mail address local part to be used to create the username portion of the e-mail address, then choose an e-mail domain from the E-mail address domain in the drop-down box as shown in Figure 6. When ready click OK and Next.

Figure 6: Specifying the Local Part of the E-Mail Addresses and the E-Mail Address Domain

As you can see in Figure 6, you can choose between 7 local
E-mail address parts. The local part of an e-mail address is the name
format appearing before the “at sign (@)”. If none of the
default 7 local parts fit what you need to use for your E-mail address
Policy, you can use the variables listed in Table 1 below.




Used for given name (first name)


Used for middle initial


Used for surname (last name)


Used for display name


Used for Exchange alias


Uses the x number of letters of the surname. For example if x=2, then the first two letters of the surname are used.


Uses the x number of letters of the given name. For example, if x=2, then the first two letters of the given name are used

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.