My SPF record won’t validate

Issue I set up an SPF record but it isn’t validating.  Conditions It is possible that your SPF record does not meet these necessary conditions to ensure Zendesk can send emails on your behalf:  The record contains explicitly within the TXT record The SPF record is configured as a TXT record The support address is present as an … Read more

How to Set Up SPF and DKIM for Mailchimp

Follow the steps below to set up SPF and DKIM for Mailchimp, so that your marketing emails are more likely to reach the inbox. This is a process also known as email domain authentication. How to set up SPF and DKIM for Mailchimp: Verify your domainMailchimp requires you to verify that you own the domain … Read more

Multiple SPF Records Do’s and Don’ts

Sender Policy Framework (SPF) is a protocol used by mail servers to authenticate emails. It is implemented via TXT type records known as SPF records. Earlier in “SPF Records Explained” we provided a detailed look into this concept. In this article, we’ll talk about practical matters and how to avoid common SPF issues. The focus … Read more

Digitally signing your email with DKIM

It’s easy for some people to spoof email — that is, send email that pretends to be from somebody else. To combat spoofing, you can digitally sign outbound email from Zendesk to prove that an email actually came from somebody in your organization and not somebody pretending to be from your organization. Digitally signing outbound … Read more

Authenticating incoming email (SPF, DKIM, DMARC)

To decrease the number of spoofed email and spam you receive, you can add an additional layer of security on your inbound emails by enabling authentication with SPF, DKIM, and DMARC alignment. Domain-based Message Authentication, Reporting, and Conformance (DMARC) is a technical specification that allows email message senders and message receivers to cooperate and better … Read more

GoDaddy: Add an SPF record

An SPF (Sender Policy Framework) record is a type of TXT record in your DNS zone file. SPF records help identify which mail servers are permitted to send email on behalf of your domain. Adding an SPF record can help detect and prevent email spoofing. Log in to your GoDaddy Domain Control Center. (Need help logging in? Find your username or password.) … Read more

How do I modify my hosts file?

Modifying your hosts file will allow you to override the DNS for a domain, on that particular machine. This can be used to test your site without the test link, prior to going live with SSL, verify an alias site works prior to DNS changes, or for other DNS related reasons. This causes your local … Read more